This is a sample page.

Refund & Cancellation Policy

Last Updated: July 24, 2026

Welcome to CodeSkillBangla. We are committed to providing high-quality online learning experiences through our live classes, recorded courses, and digital learning resources.

Because our courses are digital products and provide access to online educational content, our refund policy is designed to be fair to both learners and CodeSkillBangla.

By purchasing or enrolling in any course through CodeSkillBangla, you agree to the terms outlined in this Refund and Return Policy.

1. Digital Course Purchases

All courses purchased through CodeSkillBangla are digital educational products. Once your payment has been successfully completed and course access has been provided, the course may be considered delivered.

Due to the digital nature of our courses, all purchases are generally non-refundable and non-returnable once course access has been activated or the course content has been accessed.

This may include:

  • Recorded video courses
  • Live online courses
  • Downloadable course materials
  • E-books, notes, or digital resources
  • Course bundles
  • Certificates or certification-related services
  • Other digital educational products

2. Refund Eligibility

A refund may be considered in exceptional circumstances, including:

  • Duplicate payment for the same course
  • Payment made successfully but course access is not provided due to a technical issue
  • A technical error caused by CodeSkillBangla that prevents the learner from accessing the purchased course
  • The course is cancelled by CodeSkillBangla before the learner has received the intended service
  • Any other situation that CodeSkillBangla determines, at its sole discretion, to qualify for a refund

Refund requests will be reviewed individually.

3. Non-Refundable Situations

Refunds generally will not be provided in the following situations:

  • You changed your mind after purchasing a course
  • You purchased the wrong course by mistake
  • You did not attend scheduled live classes
  • You did not complete the course
  • You were unable to attend classes due to personal reasons
  • You did not watch the recorded lessons
  • You did not use the course materials
  • You experienced a lack of interest in the course after enrollment
  • You purchased the course but later decided that it was not suitable for your learning goals
  • You have already accessed or substantially used the course content
  • You failed to check the course details, syllabus, requirements, duration, or learning format before purchasing

4. Live Course Cancellation

For live online courses, if CodeSkillBangla cancels a course before the scheduled course commencement and cannot provide an alternative batch or suitable replacement, eligible students may request a refund.

If a student voluntarily chooses not to attend a live class after enrollment, a refund will generally not be provided.

If a class is postponed or rescheduled, CodeSkillBangla may provide an alternative class schedule or replacement session instead of issuing a refund.

5. Technical Problems

If you experience technical problems accessing a purchased course, please contact our support team as soon as possible.

Before requesting a refund, we may attempt to resolve the issue by:

  • Restoring your course access
  • Fixing your account or enrollment
  • Providing alternative access
  • Providing technical support
  • Extending your course access period where appropriate

If CodeSkillBangla is unable to resolve a technical issue that prevents you from accessing a purchased course, your refund request may be considered.

6. Refund Request Process

To request a refund, please contact the CodeSkillBangla support team through the official contact method available on our website.

Your request should include:

  • Full Name
  • Registered Email Address
  • Course Name
  • Order or Transaction ID
  • Date of Purchase
  • Reason for the Refund Request
  • Relevant payment details or proof of transaction, if required

Refund requests submitted without sufficient information may take longer to process.

7. Refund Request Time Limit

Refund requests for eligible cases should generally be submitted within 7 days of the original purchase date.

Requests submitted after this period may not be considered unless the issue involves a verified technical problem or another exceptional circumstance.

8. Refund Processing

Once a refund request is received, CodeSkillBangla will review the request and determine whether it qualifies under this policy.

If approved, the refund will generally be processed through the original payment method used for the purchase, where possible.

The time required for the refunded amount to appear in your account may depend on the payment gateway, bank, card issuer, or financial institution.

CodeSkillBangla is not responsible for delays caused by third-party payment providers or financial institutions.

9. Partial Refunds

Partial refunds may not be available for courses that have already been accessed, partially completed, or substantially used.

However, CodeSkillBangla may consider partial refunds in exceptional circumstances at its discretion.

10. Course Transfer or Change

Instead of a refund, CodeSkillBangla may, at its discretion, allow a learner to transfer their enrollment to another course or batch of similar value.

Any such transfer is subject to availability and approval by CodeSkillBangla.

Course transfers are not guaranteed and may be subject to additional terms or price differences.

11. Promotional Offers and Discounts

Courses purchased using special promotional offers, discounts, coupons, or limited-time deals may be subject to additional refund restrictions.

Unless otherwise stated at the time of purchase, discounted or promotional purchases will follow the same refund rules outlined in this policy.

12. Fraudulent or Unauthorized Transactions

If you believe that your payment method has been used without authorization, please contact your bank or payment provider immediately and notify CodeSkillBangla.

We may investigate suspicious transactions and may request additional information to verify the payment.

13. Course Access After Refund

If a refund is approved, CodeSkillBangla reserves the right to immediately revoke or disable access to the refunded course and related materials.

The learner must stop using, downloading, copying, sharing, or distributing any course content after a refund has been issued.

14. Policy Changes

CodeSkillBangla reserves the right to modify or update this Refund and Return Policy at any time.

Any changes will be published on this page with an updated “Last Updated” date.

The updated policy will apply to purchases made after the revised policy becomes effective, unless otherwise required by applicable law.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: support@codeskillbangla.in 

Gmail: codeskillbangla.in@gmail.com / vcsk.institute@gmail.com

Phone: +91 9732323466 

Postal Address: Manikchak, Post-Manikchak, Dist-Malda, State-West Bengal, India , 732202

We are always happy to help and will respond to your query as quickly as possible.

We encourage all learners to carefully review the course description, syllabus, course format, duration, pricing, and access terms before completing a purchase.

Thank you for choosing CodeSkillBangla and being part of our learning community.