At CodeSkillBangla.in, we are committed to protecting your privacy while you learn, grow, and build your coding skills with us. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website (codeskillbangla.in), enroll in our online courses, create an account, or interact with any of our services.

We believe learning should be safe and transparent. That’s why we have made this policy as clear and detailed as possible. Please read it carefully. If you have any questions, feel free to contact us using the details at the bottom of this page.

1. Information We Collect

We collect different types of information depending on how you use CodeSkillBangla.in. Here’s what we may collect:

Personal Information you give us directly

  • When you create an account or register: name, email address, phone number, password, and your location (city/state).
  • When you enroll in any course: payment details (processed securely through our payment partners), course preferences, and any profile photo you upload.
  • When you participate in live classes, doubt-clearing sessions, or community forums: your comments, questions, answers, and messages.
  • When you contact our support team: any information you share in emails, WhatsApp chats, or contact forms.
  • When you subscribe to our newsletter or promotional emails: your email and interests in specific tech stacks (like Python, JavaScript, Web Development, etc.).

Information we collect automatically

  • Technical data: IP address, browser type and version, device type, operating system, and time zone.
  • Usage data: which courses you view, how long you spend on each lesson, your progress percentage, quiz scores, and certificates downloaded.
  • Cookies and similar technologies: we use cookies to remember your login, language preference (English/Bangla), and to analyze site performance.
  • Referral information: if you come from another website or social media link.

Information from third parties We may receive limited information from our payment gateways (like Razorpay), Google Analytics, or social login providers (Google, Facebook) when you choose to sign up using those accounts.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: create and manage your account, deliver the courses you purchased, track your learning progress, issue certificates, and send course reminders.
  • To personalize your experience: recommend courses based on your past learning, skill level, and interests (for example, suggesting advanced Django courses if you completed the basics).
  • To process payments and refunds: securely handle transactions and send receipts.
  • To communicate with you: send important updates about your enrolled courses, new batch announcements, doubt-clearing session invites, or promotional offers (you can unsubscribe anytime).
  • To maintain and improve the platform: analyze how users learn, fix bugs, and develop new features.
  • For marketing and advertising: show you relevant ads on Facebook/Instagram/Google (we never sell your data to advertisers).
  • For legal compliance and safety: prevent fraud, enforce our Terms of Service, and respond to legal requests from Indian authorities when required under the Digital Personal Data Protection Act, 2023.

3. How We Share Your Information

We do not sell your personal data to any third party. We only share information in the following limited situations:

  • With service providers: Our trusted partners who help us run the platform (payment processors, cloud hosting providers like AWS, email service providers, analytics tools). These companies are contractually bound to keep your data safe and use it only for the purpose we specify.
  • With instructors: If you enroll in a course, your name, email, and progress may be visible to the course instructor for doubt clearance and certificate verification.
  • For legal reasons: If required by law, court order, or government request (including under Indian laws).
  • Business transfers: In case of merger, acquisition, or sale of the company, your data may be transferred as part of the business assets (we will notify you beforehand).
  • With your consent: If you explicitly ask us to share your information with someone else.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to make your experience smooth.

  • Essential cookies: These are necessary for the website to work (login, shopping cart, etc.). You cannot disable them.
  • Analytics cookies: Help us understand how students use the platform (Google Analytics).
  • Marketing cookies: Used for personalized ads and retargeting.

You can manage or delete cookies through your browser settings. Most browsers allow you to block cookies, but please note that blocking them may affect some features of the website.

5. Data Security

We take data security seriously. We use industry-standard measures such as:

  • SSL/TLS encryption for all data transmitted between your device and our servers.
  • Secure servers and regular security audits.
  • Restricted access to personal data (only employees and contractors who need it for their job).
  • Two-factor authentication (2FA) option for your account.

However, no system is 100% secure. We cannot guarantee absolute security, but we work hard every day to protect your information.

6. Data Retention

We keep your personal information only as long as it is necessary for the purposes mentioned above or as required by law.

  • Account and course progress data: kept for as long as your account is active.
  • Payment records: kept for 7 years as per Indian tax and accounting laws.
  • Marketing emails: you can unsubscribe anytime and we will stop sending them immediately.

When you request account deletion, we will delete your personal data within 30 days (some anonymized usage data may be kept for analytics).

7. Your Rights and Choices

Under Indian law (Digital Personal Data Protection Act, 2023) and global best practices, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or correct inaccurate information.
  • Deletion: Request deletion of your account and data (subject to legal requirements).
  • Withdraw consent: Stop processing of your data for marketing or other non-essential purposes.
  • Portability: Receive your data in a structured, machine-readable format.

To exercise any of these rights, simply email us at the address given below. We will respond within 15 days (or sooner when possible).

8. Children’s Privacy

Our courses are designed for learners 13 years and above. We do not knowingly collect data from children under 13. If we learn that we have collected data from a child under 13 without parental consent, we will delete it immediately.

9. Third-Party Links

Our website may contain links to external websites or resources. We are not responsible for the privacy practices of those third-party sites. Please read their privacy policies separately.

10. International Data Transfers

Since CodeSkillBangla.in is based in India, your data is primarily stored in India. However, some of our service providers may be located outside India. When we transfer data outside India, we ensure appropriate safeguards are in place as required by Indian law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date above. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: support@codeskillbangla.in 

Gmail: codeskillbangla.in@gmail.com / vcsk.institute@gmail.com

Phone: +91 9732323466 

Postal Address: Manikchak, Post-Manikchak, Dist-Malda, State-West Bengal, India , 732202

We are always happy to help and will respond to your query as quickly as possible.

Thank you for trusting CodeSkillBangla.in with your learning journey. Your privacy matters to us, and we are committed to keeping your data safe while you focus on becoming a better coder.

Happy Learning! The CodeSkillBangla Team